Kebijakan Privasi

1. Ruang Lingkup

This Policy explains what types of personal data the Company collects from individuals, and how the Company processes, shares with third parties, and secures that data.

Kebijakan ini mencakup informasi yang berkaitan dengan individu yang telah atau dapat diidentifikasi. Individu yang dapat diidentifikasi adalah seseorang yang dapat dikenali secara langsung, atau melalui kombinasi informasi tambahan yang kami miliki atau dapat kami akses.

1.3 For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly solicit or collect information from individuals under 18, nor do we permit them to use our services. Any information we discover to be associated with a minor will be deleted promptly upon becoming aware of it.

2. Data Pribadi Apa yang Kami Miliki tentang Anda

When you access our services, channels, or website, we collect personal data. We may also request specific personal data from you in certain situations.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. Tidak Ada Kewajiban untuk Mengungkapkan Informasi Pribadi

You are not required to provide Personal Data to us. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. Data Pribadi yang Kami Kumpulkan

4.2 The information you provide is not personal in nature and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate trading includes your full name, address, phone number, and email address.

5. Dasar Hukum dan Alasan Pemrosesan Data Pribadi

Your personal data is processed by the company for the purposes described in this section, in accordance with applicable legal bases.

5.3 For more information about the processing carried out to protect legitimate interests, please contact us by email.

5.4 Berikut adalah daftar alasan dan dasar hukum yang mungkin kami gunakan atas informasi yang Anda berikan kepada kami:

6. Transfer Data Pribadi kepada Pihak Ketiga

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics providers.

Anda juga dapat meminta kami untuk menyampaikan Data Pribadi tertentu mengenai Anda kepada platform trading pihak ketiga. Dalam situasi ini, Data Pribadi yang Anda berikan kepada Kami akan diteruskan kepada platform trading pihak ketiga yang relevan. Penggunaan Data Pribadi Anda oleh pihak ketiga tersebut tunduk pada kebijakan privasi mereka masing-masing. Data Pribadi Anda dapat dibagikan kepada lebih dari satu platform trading.

6.3 The Company may share Personal Data with affiliated entities or business partners to access the resources needed to enhance and improve the products and services provided to its customers.

Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.

6.5 We may also share your Personal Data with prospective investors or buyers, or with lenders to the Company or other entities within the group, where a relevant transaction occurs (including the transfer or sale of assets belonging to the Company or other group entities), or as part of a merger, restructuring, consolidation, or insolvency involving the Company or any other business within the group.

7. Cookie dan Layanan dari Pihak Ketiga

7.1 Third-party services — such as advertising providers and analytics companies — may be used on our website. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device when you visit a website. They are used to collect information about your browsing preferences and habits in order to improve your experience, remember your preferences, and show you products and services relevant to your interests. Cookies are also used for statistical and analytics purposes.

7.3 Some cookies we use are session cookies. These are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies, which remain stored on your device for a set period after your browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to resume access to the site.

Please note that some or all Website features and functions may not work properly if this occurs.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Penyimpanan Data Pribadi

8.1 Perusahaan akan menyimpan Data Pribadi Anda selama diperlukan untuk memenuhi tujuan pemrosesan yang dijelaskan dalam Kebijakan ini, atau untuk jangka waktu lebih lama sebagaimana diizinkan oleh hukum, peraturan, dan ketentuan yang berlaku.

8.2 We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for the following 12 months.

We routinely review the Personal Data we hold to confirm it is no longer needed.

9. Transfer Internasional

Your personal data may be transferred to other countries, including third countries or international organizations. We take all necessary steps to protect your personal data and ensure that individuals whose data is processed can exercise their rights and access effective legal remedies.

9.3 The Company may provide information about the security measures applied to protect your Personal Data when transferred to a third-party country or international organization. To request this information, email: support@teguhnilautama.com

10. Keamanan Data Pribadi

Kami telah menerapkan langkah-langkah pengamanan organisasi dan teknis yang memadai untuk melindungi Data Pribadi, termasuk perlindungan terhadap penghancuran, kehilangan, atau modifikasi yang tidak disengaja maupun tidak sah.

We cannot guarantee that your Personal Data will be kept entirely free from error or breach. We are not liable for any intangible, incidental, or consequential loss arising from the use or disclosure of Personal Data — including data exposed due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.

10.3 In certain situations involving legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control how those third parties handle the security of your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any Personal Data you send to Us online.

11. Hyperlink ke Situs Web Pihak Ketiga

Tautan ke situs web dan aplikasi pihak ketiga yang tersedia di platform ini tidak berada di bawah pengawasan Perusahaan. Kami tidak bertanggung jawab atas pengumpulan atau pemrosesan Data Pribadi yang dilakukan oleh situs web atau aplikasi tersebut. Kebijakan ini tidak berlaku untuk tindakan yang terjadi melalui situs web atau aplikasi pihak ketiga tersebut.

When accessing any third-party website or application, we recommend reviewing their privacy policy before proceeding. Exercise caution when sharing any personal data with third parties.

12. Perubahan Kebijakan Ini

12.1 This Policy may be updated at any time. When changes are made, we will notify you by posting the revised Policy on our website.

12.2 Jika kami melakukan perubahan signifikan terhadap Kebijakan ini, kami akan memberitahu Anda melalui metode yang kami anggap sesuai dan menerbitkan pengumuman di situs web kami.

12.3 Unless otherwise explicitly stated, any changes take effect upon publication of the revised Policy.

13. Hak Anda

13.1 You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any personal data we no longer need to retain. You may also restrict the scope of how your personal data is processed.

If you are a resident of the EEA, please refer to this page. You may exercise these rights in relation to the Personal Data you have provided. To submit a request, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data that the Company processes. Upon confirmation, you may access that Personal Data. The Company will provide an electronic copy of your Personal Data and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request. The right of access must not infringe on the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another party, the Company may decline or limit its ability to fulfill that request.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. You may request that incomplete Personal Data held about you be corrected, taking into account the purposes for which it is processed.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on a legitimate interest pursued by us or by a third party; (e) the personal data has been unlawfully processed; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with an obligation imposed by law required under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal rights.

13.6 Pembatasan pemrosesan Jika Anda khawatir tentang keakuratan Data Pribadi Anda, Anda dapat meminta Perusahaan untuk membatasi pemrosesannya. Jika pembatasan diterapkan, Data Pribadi hanya dapat disimpan dengan persetujuan Anda, atau untuk membuat, menjalankan, atau membela hak-hak hukum, atau untuk melindungi hak-hak individu lain, atau jika terdapat alasan yang menyangkut kepentingan publik yang signifikan di dalam Uni Eropa atau Negara Anggota.

13.7 Right to Data Portability Where processing is carried out by automated systems and based on your consent or a contract you are party to, you have the legal right to access and review the personal data you have provided to the Company. You may also request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to transfer data does not override the rights or freedoms of others.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests override those grounds, or that the processing relates to the establishment, exercise, or defence of legal claims. With respect to direct marketing, you have the right to object to the processing of your personal data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with your supervisory authority — specifically, the supervisory authority established by your EU member state to protect individuals' fundamental rights in relation to Personal Data processing. EU law and the laws of individual member states may limit the rights described in section 13 as they apply to your Personal Data.

13.10 Kami akan memberikan informasi yang Anda minta sesuai dengan hak-hak dalam pasal 13 perjanjian ini dalam waktu satu bulan setelah menerima permintaan Anda. Jangka waktu ini dapat diperpanjang hingga dua bulan tergantung pada sifat dan jumlah permintaan yang masuk. Jika perpanjangan diperlukan, kami akan memberitahukan Anda beserta alasannya dalam waktu satu bulan setelah permintaan diterima.

Sesuai ketentuan pasal 13 undang-undang, informasi yang Anda minta berdasarkan hak Anda di bawah pasal 13 akan diberikan tanpa biaya. Namun, jika permintaan tidak memiliki alasan yang jelas atau bersifat berlebihan—khususnya jika diajukan secara berulang—Kami dapat mengenakan biaya yang wajar untuk menutupi biaya administrasi terkait penyediaan informasi atau pelaksanaan tindakan yang diminta. Kami juga berhak untuk tidak mengambil tindakan atas permintaan tersebut.

13.12 If we have reasonable doubts about the identity of the person submitting a request on your behalf, we may ask that individual to provide a reasonable means of verifying their identity.